Onboarding Wizard

After verifying your email and logging in for the first time, you'll be guided through the Onboarding Wizard—a 4-step process that sets up your company, your first salon location, and gets you ready to start accepting bookings.

You cannot skip the onboarding wizard. It's required to establish your business on Kalism.

Before You Start

Have the following information ready:

✅ Your company name (legal business name)
✅ Your full name (first and last name)
✅ Your salon's name (how customers will see it)
✅ Complete salon address (street, number, postal code, city, region)
✅ Your typical working hours (when you're available)

Note: The wizard collects only basic information to get you started. You'll add services, photos, detailed descriptions, and team members afterward.

The 4-Step Wizard

The wizard takes about 5-7 minutes and guides you through creating your company and first salon.

Step 1: Company Information

This step sets up your business and creates your user profile (personal information).

Company Name (Required)

Your legal business or company name
Used for administrative and billing purposes
Examples: "Salon Elegance B.V.", "Maria's Hair Studio", "Downtown Barber Co."

Your First Name (Required)

Your first name
This creates your personal user profile as the salon owner

Your Last Name (Required)

Your last name

Email (Read-only)

Your account email is pre-filled
This is the email you use to log in
Customers will NOT see this email

What this creates:

Your company profile
Your user profile (with your name)
Your employee profile as the owner

Click "Next" to continue.

Step 2: Billing Information

Currently Free During Beta

You'll see a message that Kalism is free during the beta period. No payment or credit card information is required.

Note: When Kalism officially launches, this step will include pricing plans and payment setup. You'll receive advance notice before any charges apply.

Click "Next" to continue.

Step 3: Salon Information

This step creates your first salon location. It has three parts:

Part A: Salon Name

Salon Name (Required)

Your salon's public-facing name
This is what customers will see in search results and on your profile
Can be the same as your company name or different
Examples: "Elegance Hair Studio", "Cutting Edge Salon", "The Barber's Chair"

Part B: Salon Address

Enter your complete salon address:

Street Name (Required)

Example: "Kalverstraat"

House Number (Required)

Example: "92"

Street Name Two (Optional)

Apartment, suite, or unit number
Example: "2nd Floor" or "Unit B"

Postal Code (Required)

Dutch postal code format: 4 digits + 2 letters
Example: "1012 XC"

City (Required)

Your salon's city
Example: "Amsterdam"

Region (Required)

Province
Example: "Noord-Holland"

Country (Required)

Your salon's country
Example: Netherlands

Address Validation (Required)

After filling all address fields, click "Validate Address"
The system verifies your address exists
If valid, a map will appear showing your salon's location
Verify the pin is at the correct spot
If invalid, you'll see an error—correct it and try again

Important: Address validation is mandatory. This ensures customers can find you accurately.

Part C: Working Hours

Set your typical work schedule. These are YOUR hours as the owner—not the salon's general hours (you can adjust those later).

For each day of the week:

Click the day name
Use the time pickers to set start and end times
You can add multiple time slots per day (for split shifts)
Leave days blank if you don't work that day

Example Schedule:

Monday: 09:00 - 12:00, 14:00 - 18:00
Tuesday: 09:00 - 18:00
Wednesday: 09:00 - 18:00
Thursday: Closed
Friday: 09:00 - 20:00
Saturday: 10:00 - 16:00
Sunday: Closed

Note: These hours represent YOUR availability as the owner. Later, you can adjust salon-wide opening hours and add other team members with their own schedules.

Click "Next" to review.

Step 4: Review & Submit

You'll see a summary of all the information you entered:

Company

Company name

Owner (You)

First name, last name, email

Billing

Shows "Free during beta"

Salon

Salon name
Complete address
Working hours for each day

Before submitting, verify:

✅ Company name is spelled correctly
✅ Your name is accurate
✅ Salon name is exactly as you want customers to see it
✅ Address is 100% correct (critical for customers finding you!)
✅ Working hours match your actual availability

To submit:

Review all information carefully
If something is wrong, click "Back" to edit
When everything is correct, click "Submit"
You'll see a success message
You'll be redirected to your partner dashboard

After submission:

✅ Your company profile is created
✅ Your user profile is created (with your personal information)
✅ Your first salon location is created with basic information
✅ Your employee profile is set up as the owner
✅ Your working schedule is established

🎉 Congratulations! Your business is now registered on Kalism and ready for the next steps.

What Happens After Onboarding?

Once you complete the wizard, your salon exists but is not yet ready to accept bookings. Here's what you need to do next.

What Was Created

The wizard automatically set up:

✅ Your company
✅ Your user profile (personal information)
✅ Your first salon with basic information
✅ Your employee profile as the owner
✅ Your working schedule

What's Still Missing

To start accepting bookings, you need to add:

❌ Services (haircuts, coloring, treatments, etc.) - REQUIRED for bookings
❌ Salon photos - Strongly recommended to attract customers
❌ Complete salon description - Explain what makes your salon special
❌ Advanced settings - Cancellation policy, buffer times, etc.

Important: Your salon will NOT appear in customer searches until you add at least one active service.

Immediate Next Steps

Follow these steps in order to get your salon ready for bookings:

Understanding the Dashboard
- Learn your way around the partner portal
- Find key features and settings
First Booking Checklist
- Complete checklist of everything needed
- Ensures nothing is forgotten
Create Services
- Add your service menu (haircuts, styling, coloring, etc.)
- Set prices and duration
- At least one active service is required
Upload Photos
- Add 5-10 high-quality photos
- Interior, exterior, and work samples
- First photo is your cover image
Configure Salon Settings
- Add full description with formatting
- Set cancellation policies
- Configure booking buffer times
- Add contact information

Optional (But Recommended)

Add Team Members (If you have employees)

Manage your team
Create employee profiles
Assign services to specific team members
Set individual work schedules

Managing Your Business After Onboarding

Editing Your Information

You can update most information anytime from your dashboard:

Edit your profile - Update your personal information
Edit Salon → Salon details, address, photos, description, settings

When Your Salon Appears in Search

Your salon becomes visible to customers when:

✅ You have at least one active service
✅ Your salon has valid opening hours (from onboarding)
✅ Your salon status is "Active" (default)

The more complete your profile (photos, description, services), the higher you'll rank in search results.

Common Questions

Can I change my company name later?

Yes, but it requires contacting support since it affects legal and billing records.

Can I change my salon name or address?

Yes! Go to Salons → Edit and update as needed. Address changes automatically update your map location.

Why can't customers see my salon yet?

You likely haven't added services yet. At least one active service is required for your salon to appear in customer searches.

Can I pause bookings temporarily?

Yes, you can:

Temporarily deactivate your salon
Block specific dates in your calendar
Mark yourself as unavailable

What if I don't work at the salon every day?

That's fine! Your hours from onboarding represent YOUR availability as the owner. You can:

Update your schedule anytime
Add other employees with different schedules
Leave certain days blank if you're not working

Need Help?

Key Concepts - Understand the main terms
FAQ - Common questions answered
Contact Support - Get personalized help
Troubleshooting - Fix common issues

Documentation