Creating Services

Services are the heart of your business on Kalism. This guide shows you how to create and configure services that clients can book.

Before You Start

Make sure you have:

✅ A salon created (or multiple salons)
✅ Service names and descriptions ready
✅ Pricing information
✅ Estimated duration for each service

Step 1: Navigate to Salon

Log in to your partner dashboard
Click "Salons" in the left sidebar, and select your salon
Click the "Add New Service" button

Step 2: Basic Service Information

Service Name

Choose a clear, descriptive name:

Good Examples:

"Deluxe Haircut"
"Balayage Color Treatment"
"Beard Trim"
"Deep Conditioning Treatment"

Avoid:

Vague names: "Service 1"
All caps: "HAIRCUT"
Unclear abbreviations: "WMN CUT"
Adding the person gender unless necessary as this will be set as another property to allow easier filtering

Service Description

Write a compelling description (100-200 words):

Deluxe Haircut

Professional haircut with wash, cut, and blow-dry included. 
Our stylists will consult with you to understand your desired 
look and provide expert advice on the best style for your 
hair type and face shape.

Includes:
- Consultation (10 min)
- Wash and conditioning
- Precision cut
- Blow-dry and styling

Perfect for: Regular maintenance, new styles, or complete transformations

Step 3: Pricing

Set Your Price

Enter the base price for the service
Currency is automatically defaults to EUR but can be changed
Consider your market, expertise level, and product costs

Pricing Tips:

Research competitor pricing in your area
Factor in product costs and time
Don't undervalue your expertise
Consider package deals for multiple services

Variable Pricing

If prices vary by hair length or complexity:

Set a base price (e.g., "Women's Haircut from €45")
Add notes in description: "Price varies by hair length"
You can adjust price during booking if needed

Remember: you are in control of your pricing strategy, we just provide the tools to manage it effectively.

Step 4: Duration

Service Duration

Set the total time needed:

Minimum: 15 minutes
Maximum: 480 minutes (8 hours)
Recommended: Be realistic - include prep and cleanup time

Duration Guidelines:

Quick services (trim, blow-dry): 30-45 min
Standard services (cut, basic color): 60-90 min
Complex services (balayage, treatments): 120-180 min

Pro Tip: Add 10-15 minutes buffer time for consultations and cleanup!

Step 5: Service Category

Choose a category to help organize your services:

Hair Cut & Styling
Hair Coloring
Hair Treatments
Nails
Makeup
Skincare
Waxing
Massage
Other

Step 6: Assign to Salons

Single Salon

If you have one salon, it's automatically assigned, as you should create the service from the salon.

Multiple Salons

Beta limitation: for now only one salon is allowed per company. Once multiple salons are supported, you'll be able to select which salons offer this service.

Choose which salons offer this service:

Check the salons where this service is available
You can set different prices per salon if needed
Enable/disable service per salon

Example: You might offer "Premium Balayage" only at your flagship location.

Step 7: Save Service

Review all information
Click "Create Service"
Service is now live and bookable!

Managing Your Services

Edit a Service

Go to Services list
Click the service name
Make changes
Click "Save Changes"

Delete a Service

Permanently remove:

Service must have no future appointments
Click "Delete"
Confirm deletion

Best Practices

Service Bundles

Create package deals:

"Cut + Color" combo
"Bridal Package" with multiple services
Offer discount compared to individual prices

Clear Descriptions

Always include:

What's included in the service
What's NOT included
Who it's best for
Estimated duration

Common Issues

"Service not showing for booking"

Check:

✅ Service is enabled
✅ Assigned to at least one salon
✅ At least one employee can perform it
✅ Salon has operating hours set

"Wrong price showing"

Solution: If you have salon-specific pricing, check the price override for each salon.

"Can't delete service"

Problem: Service has future appointments.
Solution: Wait until appointments are completed, or reassign them to a different service.

Need Help?

Was this guide helpful? Let us know!

Documentation